Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the Lane 76 website (lane76.com) and the purchase of products offered through it. Lane 76 is operated by Golden Season LLC.

By accessing our website, submitting information, or placing an order, you confirm that you have read, understood, and agreed to be legally bound by these Terms.

If you do not agree with these Terms, you may not use the website or purchase products.

We recommend that you retain a copy of these Terms for your records.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or the age of majority in your province or state if higher
You have the legal capacity to enter into binding contracts
You are not prohibited from entering into this agreement under applicable law
You have not previously been banned from using this website
You have not been convicted of fraud or computer-related crimes

We reserve the right to request proof of identity, age, or eligibility at any time.

We reserve the right to deny access to the website or refuse service at our sole discretion.

3. Personal Use

Products sold by Lane 76 are intended strictly for personal, non-commercial use. Unauthorized resale is prohibited.

4. Prices, Currency and Import Duties

4.1 Prices are shown in USD for customers in the United States and in CAD for customers in Canada. All prices include standard shipping unless otherwise stated at checkout.

4.2 Prices do not include import duties, sales taxes (including Canadian GST, HST or PST), customs charges, or similar fees unless explicitly stated at checkout.

4.3 Products may be shipped from international suppliers, including China. The customer is responsible for any import-related charges not collected at checkout.

4.4 We are not responsible for customs delays, clearance procedures, or import rejections.

4.5 If a pricing error occurs, we reserve the right to cancel the order and issue a refund, even after order confirmation.

4.6 Price changes do not affect orders that have already been confirmed.

5. Orders and Contract Formation

5.1 Orders are subject to availability.

5.2 A legally binding contract is formed only upon written confirmation by email.

5.3 We reserve the right to remove products, modify content, or discontinue items at any time without prior notice.

5.4 We reserve the right to refuse or cancel any order at our sole discretion, including in cases of suspected fraud.

5.5 If payment has been made and an order is canceled by us, a full refund will be issued.

5.6 Partial shipments may occur when products are sourced from multiple suppliers.

6. Payment and Chargebacks

6.1 Payment must be made using one of the accepted payment methods displayed at checkout.

6.2 By submitting payment, you confirm that:

The payment method belongs to you or you are authorized to use it
Any promotional voucher used is valid and authorized
Sufficient funds are available

6.3 Payment processing is handled by third-party providers. We are not a regulated payment institution and are not liable for payment processor errors or unauthorized third-party use of payment methods.

6.4 If there is a problem with your order, please contact us first at info@lane76.com. Most issues are solved within a few days. Opening a chargeback or payment dispute without first contacting us constitutes a breach of these Terms.

6.5 In the event of a chargeback initiated without prior communication, we reserve the right to dispute the chargeback, provide transaction and delivery records, and recover chargeback fees, administrative costs, and related damages.

7. Shipping and Delivery

7.1 We ship to the United States and Canada only.

7.2 Processing time is 1 to 4 business days.

7.3 Estimated delivery time is 6 to 12 business days after the order has been processed and dispatched, with a maximum total delivery period of 4 weeks unless otherwise stated at checkout.

7.4 Delivery times are estimates and not guarantees.

7.5 Risk transfers to the customer upon delivery to the shipping address provided at checkout.

7.6 If you are not available at the time of delivery, a pickup notice may be left by the carrier.

7.7 If delivery is refused, the customer is responsible for all return shipping costs, customs charges, and associated fees.

7.8 Full details are available in our Shipping Policy.

8. Order Cancellation

8.1 Orders may be canceled within 24 hours of placement by contacting us via email.

8.2 Once an order has been processed or shipped, cancellation is no longer possible.

9. Product Information

9.1 Products are standard goods and not custom-made unless explicitly stated.

9.2 Decanters and glassware are sold empty and do not include any beverage. Drinks, bottles, glasses and other props shown in lifestyle photos are for display purposes only unless they are listed as included.

9.3 Product descriptions and images are provided for informational purposes. Because many pieces are hand-finished glass, small variations in color, bubbles, cut or detail may occur and are not considered defects.

10. Damaged, Defective or Incorrect Products

10.1 If your product arrives damaged or defective, or you receive the wrong product, notify us by email on the day of delivery, or at the latest the following day, and provide photos of the item inside its original packaging, the shipping box and the shipping label. Claims reported later cannot be accepted, because we can no longer confirm that the damage happened in transit.

10.2 Once verified, we will send a new product free of any charges. You will not be required to return the damaged or incorrect product unless we ask you to.

10.3 If no damage, defect, or fulfillment error is confirmed, no replacement will be issued.

11. Returns and Refunds

11.1 Our Refund Policy forms part of these Terms.

11.2 If you are not satisfied or no longer want your order, you may request a return within 30 days of delivery.

11.3 Returned products must be unused, brand new, and in their original packaging, exactly as shipped.

11.4 We do not offer free returns. Return shipping costs are the responsibility of the customer.

11.5 Refunds are processed only after the returned item has been received and inspected, and are issued to the original payment method. It can take a few business days for the refund to appear, depending on the payment method.

11.6 For orders claimed as not received, investigations with the shipping carrier may take up to 16 weeks before a refund or replacement is issued.

12. Promotional Codes and Bundle Discounts

12.1 Only one promotional code may be used per order.

12.2 Promotional codes have no cash value.

12.3 Any remaining balance must be paid using another accepted payment method.

12.4 Discount amounts are not refunded separately upon return. If part of a discounted bundle is returned, the refund reflects the price actually paid for the returned item.

13. Acceptable Use

You may not use the website for unlawful, fraudulent, harmful, or abusive activities.

You agree that all information provided is truthful and lawful.

We reserve the right to request identity verification and to restrict or terminate access in case of violations.

14. Links

14.1 Third-party links are provided for informational purposes only.

14.2 We are not responsible for third-party content, policies, or practices.

14.3 You may link to our homepage only in a lawful and fair manner.

14.4 Framing, deep-linking, or unauthorized commercial linking is prohibited.

We reserve the right to revoke linking permission at any time.

15. Intellectual Property

All website content, branding, images, product descriptions, structure, and design elements are the property of Lane 76 and protected by intellectual property laws.

Unauthorized reproduction, distribution, modification, or commercial exploitation is prohibited.

16. Privacy

Our Privacy Policy forms part of these Terms. We use cookies and process personal data in accordance with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for California residents, and the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws for Canadian residents.

17. Website Security and Viruses

We do not guarantee that the website will be secure or free from bugs or viruses.

You are responsible for using appropriate security software.

Any attempt to introduce malware, viruses, or harmful code is strictly prohibited.

18. Limitation of Liability

18.1 To the fullest extent permitted by law, Lane 76 and Golden Season LLC shall not be liable for indirect or consequential damages, loss of profit, revenue, data, or business interruption.

18.2 We are not liable for third-party content, website unavailability, product attribute variations, or force majeure events.

18.3 Our total liability arising from any claim shall not exceed the greater of five (5) times the purchase price of the product or USD $1,000.

18.4 Any claim must be brought within one (1) year of the event giving rise to the claim.

18.5 Nothing in these Terms excludes liability that cannot be excluded under applicable law, including consumer protection laws of the U.S. state or Canadian province or territory in which you reside.

19. Indemnification

You agree to indemnify and hold Lane 76 and Golden Season LLC harmless from any claims, damages, liabilities, costs, or expenses arising from breach of these Terms, fraud, negligence, or unauthorized use of the website.

20. Force Majeure

We are not liable for failure to perform due to events beyond our reasonable control, including natural disasters, supply chain disruptions, pandemics, government actions, carrier strikes, or transportation delays.

21. Breach and Enforcement

If you breach these Terms, we may:

Issue a warning
Restrict or suspend access
Cancel orders
Refuse future transactions
Pursue legal remedies

22. Termination

You may stop using the website at any time.

We may terminate or restrict access without prior notice if necessary.

Upon termination, all provisions relating to liability, indemnification, and dispute limitations remain in effect.

23. General Provisions

You may not transfer your rights under these Terms without our written consent.

If any provision is found invalid or unenforceable, the remaining provisions remain in full force and effect.

These Terms constitute the entire agreement between you and Lane 76.

24. Dispute Resolution

We encourage customers to contact us directly at info@lane76.com to resolve any issue before pursuing formal remedies. If a dispute cannot be resolved directly, you may contact:

United States: the Federal Trade Commission (www.ftc.gov) or the Better Business Bureau (www.bbb.org). California residents may also contact the California Attorney General (oag.ca.gov).
Canada: the consumer protection office of your province or territory, or the Office of Consumer Affairs (ised-isde.canada.ca).

25. Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles. Customers residing in other U.S. states or in Canadian provinces and territories retain any rights granted to them under their local consumer protection laws.

26. Contact

Email: info@lane76.com