Lane 76 — Frequently Asked Questions
We know that choosing the right piece for your home or the perfect gift for someone special comes with questions. Below, you'll find answers to the things our customers ask most often. If you need anything else, our team is always happy to help.
How long does shipping take?
All Lane 76 orders ship free within the United States. Most orders are processed within 1 to 2 business days, and standard delivery typically arrives within 5 to 8 business days after shipment. During peak gifting seasons (Father's Day, the holidays), please allow a little extra time for carriers to deliver.
Do you ship internationally?
At this time, Lane 76 ships exclusively within the United States. We're focused on making sure every decanter and lamp arrives safely through our hand-inspected, double-boxed packaging process, and keeping delivery domestic helps us maintain that standard. If you're shopping from outside the U.S., consider using a mail-forwarding service.
What is your return policy?
We offer a 30-day return policy on all orders. If a piece doesn't feel right in your space or doesn't meet your expectations, reach out to our support team within 30 days of delivery and we'll walk you through the return process. Items should be unused and in their original packaging.
Are the whiskey glasses and decanters made of real crystal or glass?
Our decanters and glassware are handcrafted from premium, lead-free glass. This means you get the weight and clarity you'd expect from fine crystal without any concern about lead exposure. Every piece is built to be displayed proudly on a bar cart, shelf, or tabletop for years to come.
How do I clean and care for my decanter or glasses?
We recommend hand-washing your decanter and glasses with warm water and a mild dish soap, then drying with a soft, lint-free cloth. Avoid abrasive sponges and dishwashers, as they can dull the finish over time. For stubborn residue inside a decanter, swirl warm water with a small amount of white vinegar, let it sit for a few minutes, then rinse thoroughly.
Can I track my order?
Absolutely. Once your order ships, you'll receive a confirmation email with a tracking number and a link to follow your package every step of the way. If you don't see the email, check your spam folder or log into your Lane 76 account for tracking details.
How do your bundle discounts work?
We reward you for building a collection or shopping for a group. Purchase any 2 items and save 20%, any 3 items for 25% off, or 4 or more items for 30% off. The discount applies automatically at checkout, so there's no code to remember.
What kinds of designs and themes do you carry?
Lane 76 offers a wide range of themed and limited-edition decanters that reflect real passions and interests. You'll find designs inspired by motorcycles, classic cars like the Mustang, sports moments like the World Cup, and much more. We regularly release new collections, so it's worth checking back if you're looking for something specific or want to add to your display.
What makes Lane 76 different from other home decor brands?
We've delivered over 51,000 decanters across the U.S. with a high satisfaction rate, and that track record comes down to the details: handcrafted, lead-free glass; hand-inspected quality checks; and double-boxed packaging that protects every piece in transit. Our products aren't just functional; they're conversation starters, designed to add warmth and character to the rooms and moments that matter most.